Terms of Use

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Last updated: October 6th, 2026

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Acceptance of terms​

By accessing this website or booking an appointment with Maikah Édouard Massothérapie, you agree to these terms of use. If you do not agree to these terms, please discontinue use of the site and the services offered.

 

Informations presented on the website

The information published on this site is provided for informational purposes only. While we strive to maintain accurate and up-to-date information, no guarantee is given regarding the accuracy, completeness, or currency of the content.

 

The information presented on this site is not a substitute for medical advice, diagnosis, or treatment provided by a physician.

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Appointment booking

Appointments can be booked online, by phone, or by email. Booking an appointment implies acceptance of these terms and conditions as well as the current cancellation policy.

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Lateness and no-shows

• We ask that you be at home for your session at least 30 minutes before the scheduled start time and remain available for at least 30 minutes after the scheduled end time, as our estimated travel time is not always 100% precise. If you are late, the duration of the treatment may be reduced to avoid delaying subsequent appointments; however, the full treatment fee will still apply.

• If we are late, you will receive the full duration of the treatment.

• Any no-show or late cancellation may incur a fee in accordance with our cancellation policy.

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Cancellation Policy

• See cancellation policy

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Payment​

• Payment is due at the end of the appointment; however, the deposit of 50$ per person is due before the appointment. You may also pay the total amount before the appointment.

• Accepted payment methods are: cash, bank transfer, debit card, and credit card.

• Displayed prices are subject to change without notice.

• All prices displayed on the website, booking platforms, and promotional materials are in Canadian dollars and are subject to applicable taxes, unless otherwise indicated. Taxes will be added to the total amount at checkout.

• Services rendered and gift cards are non-refundable. In certain situations, a credit may be applied in accordance with our cancellation policy.

 

Insurance receipts​

• Insurance receipts may be issued for eligible services, in accordance with the requirements of the professional associations with which the massage therapist is affiliated.​

• Reimbursement by an insurer remains the client's responsibility. No guarantee of reimbursement can be offered.

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Health and information provided

• The client agrees to provide accurate information regarding their health status, limitations, injuries, medical treatments, or any other condition that could influence the provision of care.

• The quality and safety of care depend on the accuracy of the information provided.

• The client must notify us of any change in their health status.

• The therapist may refuse or modify a treatment for safety reasons.

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Results

The care provided aims to promote well-being and support overall health. No specific results can be guaranteed, as they may vary from person to person.

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Right to refuse service

Maikah Édouard Massothérapie reserves the right to refuse or discontinue a treatment if deemed inappropriate, unsafe, or inconsistent with its policies.

 

Expected behavior​

Any behavior of a sexual, disrespectful, aggressive, or inappropriate nature will result in the immediate termination of the session. No refund will be issued, and the right to refuse future services will be exercised..

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Consent

• By booking a treatment, the client consents to the processing.

• Consent may be withdrawn at any time by simply sending an email to: contact@maikahedouard.ca

• The client may request that a technique be stopped at any time.

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Intellectual Property​

All content on this site, including but not limited to text, images, logos, photographs, and graphic elements, remains the exclusive property of Maikah Édouard Massothérapie, unless otherwise indicated.

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Any reproduction or use without prior authorization is prohibited.

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Temporary reactions to treatments

Certain therapeutic treatments including deep-tissue massage, cupping, and wood therapy (maderotherapy) may occasionally cause temporary redness, sensitivity, or bruising. Some individuals are naturally more prone to bruising than others.

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Although these techniques are applied safely and tailored to each client, the occasional appearance of mild bruising is not an abnormal adverse effect. Such marks generally resolve on their own within a few days of the treatment.

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Maderotherapy

Wood therapy (maderotherapy) is performed using adapted and progressive pressure. Despite this approach, some individuals particularly those with sensitive skin or a predisposition to bruising may develop mild, temporary bruising following the treatment.

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Limitation of Liability​

Maikah Édouard Massothérapie cannot be held liable for any direct or indirect damages arising from the use of the website, service interruptions, technical errors, or information that has become inaccurate.​​

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Changes to the terms​

These terms and conditions may be modified at any time without notice. The most recent version is the one published on the website.

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Contact details

For any questions regarding these Terms of Use:

Maikah Édouard Massothérapie

Courriel : contact@maikahedouard.ca